Cookie Statement
LAST UPDATED: APRIL 25, 2024
Your privacy and trust are important to us. This Statement explains how London Stock Exchange Group plc, LCH Limited and other companies within the London Stock Exchange Group (“LSEG", “we”, “us” or “our”) uses cookies and similar or related technologies to recognise you when you use our products, services, websites, digital properties, platforms, software and applications including mobile applications (we call these our “Services”). It explains what these technologies are and why we use them. It also provides information on how to manage cookies.
How we use cookies
LSEG uses cookies and similar technologies to allow for the proper functioning of our Services, store and manage user preferences, deliver targeted advertising, engage in marketing activities, enable personalised content, and gather, analyse and report on analytic and usage data. The use of cookies may occur across websites and apps through which information is collected about your online use of our Services. More information about how we use cookies is set out below.
A cookie is a small text file that is placed on a computer or other device and is used to identify the user or device and to collect information. Through use of cookies, we and our third-party providers process (e.g. store or retrieve) information on or from your browser, including identifiers (e.g. cookie IDs and other unique identification numbers):
- to enable your use of our Services and the proper functioning of our Services;
- to record, track and reviewing your activity, interactions and communications with our Services for the purposes of:
- analysing and reporting on website and content usage, marketing campaigns, and interest in our Services;
- creating, personalising and delivering marketing and advertising content;
- connecting data from different databases, systems, and/or websites for various purposes including, without limitation, creating, personalising and delivering content (including marketing content) and analysing and reporting on the use of our Services; and
- creating look-a-like models and segments for the purpose of engaging in marketing, advertising, and promotional activities on or through our Services and/or third-party platforms and services (e.g. social media sites, etc.) that are directed to, or targeting individuals or data subjects who fall within such look-a-like models or segments.
We use both our own (first-party) and third-party cookies to support these activities.
LSEG operates a number of websites which are hosted on different domains (for example lseg.com, londonstockexchange.com, lch.com). Each domain sets its own cookies for the webpages within that domain and has its own preference centre where you can manage cookies for any webpages you visit within such domain. For more details on how to manage cookies refer to Managing Cookies.
The first time you visit a website within a particular LSEG domain, you will receive a banner regarding your cookie preferences applicable to that domain. After the cookie preferences are set for that domain, you will not see another banner addressing, and/or will not be required to consent to (where applicable), the deployment of cookies on other webpages within that same domain, unless you clear the applicable cookie cache on your browsing device. Clearing the applicable cookie cache will delete or remove the cookie containing your preferences.
Types of cookies and why we use them
Cookies are typically assigned to one of five categories, depending on their function and intended purpose: strictly necessary cookies, performance cookies, functional cookies, targeting cookies and social media cookies. Some cookies may fulfil more than one purpose.
Strictly necessary cookies:
These cookies are necessary for websites to function and cannot be switched off through the applicable cookie preference centre. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
Performance cookies:
These cookies collect information, including analytics, about how you use our Services. Information collected includes, for example, the Internet browsers and operating systems used, the domain name of the website previously visited, the number of visits, average duration of visit, actions taken, and pages viewed. These cookies may be used to record or track your interaction and/or use of our web and/or mobile sites, platforms and/or digital properties. Performance cookies help us measure the activity on our Services, create reports and statistics about the performance of our Services, improve the user-friendliness of the Services and improve the quality of our Services. These types of cookies typically stay active on your computer until they are deleted or until the cookies expire (as applicable).
Functional cookies:
These cookies allow the website to remember information about you (e.g. your username or ID,) and the choices you make (e.g. your language preference, or the area or region you are in) and provide enhanced, more personalised features or content to you. These cookies can also be used to remember changes you have made to text size, fonts, and other customisable parts of web pages. They may also be used to provide Services you have asked for, such as watching a video or commenting on a blog. If you do not allow these cookies or if you toggle these cookies off, then some or all of these Services may not function properly. These cookies cannot track your browsing activity on other websites.
Targeting cookies
These cookies track browsing habits (on and off of our websites and digital properties) and are used to deliver targeted (interest-based) advertising. They are also used to limit the number of times you see an ad and to measure the effectiveness of advertising campaigns. They remember that you have visited a website and this information may be shared with other organisations, such as advertisers and LSEG’s advertising partners, who might use it with information about how you use other websites, including identifying shared interests and behaviours across groups of users who visit our (and other) websites. In connection with this type of cookies, your activities may be tracked or reviewed using identifiers (e.g. a cookie ID). These types of cookies will typically stay on your computer until they are deleted or until they expire (if applicable).
Social media cookies:
These cookies are set by third-party social media services that we have added to the site to enable you to share our content with your friends and networks and to log-in to, and share information with, LSEG’s Services.
Some of our Services may include social networking features, such as the Facebook® “Like” button and widgets, “Share” buttons, and interactive mini-programs. Additionally, you may choose to use your own social networking logins from, for example, Facebook or LinkedIn®, to log into some of our Services. If you choose to connect to our Services using a social networking or similar service, we may receive and store authentication information from that social media service to enable you to log in and other information that you may choose to share when you connect with these Services. These Services may collect information such as the web pages you visited and IP addresses for various purposes and may set cookies to enable features to function properly.
LSEG is not responsible for the security and privacy practices of the third parties who set or deploy cookies in connection with social media services. You should review the applicable third-party privacy statements carefully to understand their collection and processing of personal information. If you do not want your personal information shared with your social media account provider or other users of the social media service, please do not connect your social media account with your account for the Services and do not participate in social sharing on or in connection with the Services.
Certain cookies deployed by social media services may be listed under the Targeting Cookies category in the preference centre available through the Cookie Settings. If there is no “Cookie Settings” functionality for a website and you wish to opt-out of, or remove, Cookies please clear or delete cookies through your browser settings.
Managing cookies
You can manage cookies through your browser settings, and our preference centre available through Cookies Settings. The Cookie Settings for lseg.com is located at the footer of this webpage. If you visit other LSEG websites on separate domains, such as londonstockexchange.com or lch.com, you can manage your preferences for those websites through Cookie Settings accessible at the footer of those websites.
The preference centre available through Cookie Settings allows you to enable or disable cookies that are not strictly necessary.
- changing your cookie preferences in or for one browser does not change your cookie preferences for all browsers
- a preference cookie will be set in connection with our cookie banner and preference centre to record and honour your preferences
- if you delete or clear your cookies, you will delete the preference cookie and clear your recorded preferences.
We understand that you may want to know more about cookies. Here are some useful resources that provide detailed information about types of cookies, how they are used, and how you can manage your cookie preferences: www.aboutcookies.org or www.allaboutcookies.org. Please click below for detailed information on how to disable and delete cookies in some commonly used browsers:
Subject to compliance with the applicable notice and consent requirements, we may use certain other similar or related technologies in addition to traditional cookies:
- Local shared objects/Flash cookies: Flash cookies, also known as local shared objects, are designed to support browser content supported by Adobe® Flash. They are usually used to enable ads and video content on websites. Like other cookies, they will store information on your device, some of which will be specific to the Flash-enabled content. Flash cookies can only be deleted within Adobe Flash rather than via your browser. Please refer to the following help page for information on how to manage your privacy settings and about the deletion of Flash cookies.
- HTML Web Storage: With web storage, web applications can store data locally within a user’s browser. We utilise two types of web storage; Session Storage Object (“SSO”) and Local Storage Object (“LSO”). SSO stores data only until the browser session ends and then all data is removed/deleted. LSO stores data without an expiration date. Web storage can be used for various purposes, including displaying the last page viewed by a user when the user logs back into a website, keeping a session active (i.e., keeping a user logged-in), and providing more website accessibility features to a user. The web storage is categorised in the same manner as traditional cookies and you can toggle on or off the categories of cookies under which web storage data is categorised
- Web beacons: Our web pages may contain electronic images known as web beacons (also called single-pixel gifs and transparent graphic images) that we use to help deliver cookies on our sites, count users who have visited those sites, record or track your interactions with LSEG’s web and mobile sites, platforms, and/or properties, deliver Services, and analyse the effectiveness of our promotional campaigns, for example. We may also include web beacons in our marketing email messages or newsletters to determine whether an email is opened or if links are clicked. Web beacons are also used to deliver you interest-based advertising.
- Web server & application logs: Our servers automatically collect certain information to help us administer and protect the security of the Services, analyse usage, and improve the quality, performance, and personalisation of the Services. The information collected includes:
- IP address and browser type
- Device information including Unique Device Identifier, MAC address, Identifier For Advertisers, and similar identifiers we or others may assign
- Device operating system and other technical facts
- The city, state, and country from which you access our website
- Pages visited and content viewed, stored, and purchased
- Information or text entered
- Links and buttons clicked
- URLs visited before and after you use our Services
- IP address and browser type
Certain of these tracking technologies may be listed under the Performance, Functional or Targeting Cookies categories in the Cookie Settings. If you do not wish these technologies to be deployed on the Services, you should adjust your Cookie Settings accordingly.
"Do not track" signals
Some browsers transmit Do Not Track (“DNT”) signals to websites. Some of the cookies deployed, set, or utilised by or on behalf LSEG may respond to DNT requests or signals from these browsers. Please note that if we respond to DNT requests, this may alter our services and therefore may limit functionality and use of our websites. We continue to monitor industry activity in this area and reassess our DNT practices as necessary.
Duration
Certain of the cookies used on or in connection with our Services expire after a period of time. For information regarding the duration of each cookie used in the applicable LSEG website you are visiting, please refer to the “Cookie Details” section of Cookie Settings accessible at the footer of such website.
Third-party Cookies
The cookies described in this Statement include third-party cookies (i.e. cookies that are tracked by websites other than the LSEG website you are visiting) which may enable third parties to access to the information collected. The identity of these third parties for the applicable LSEG website you are visiting is included in the “Cookie Details” section of Cookie Settings accessible at the footer section of such website.
Cookie Details
To find out more about the cookies used in each category, refer to the list of cookies used on our websites.